[003] GLOSSARY

Exception queue

The list of invoices that require human review after matching.

29 May 2026

Definition

The exception queue is the list of invoices that require human review after matching.

Why it matters

It is where the control work happens and where review time should be focused.

Example

Missing invoices, duplicate claims, and GSTIN mismatches are placed in the exception queue.

Common mistake

Mixing high-risk cases with low-risk minor differences.

Exception triage
Minor difference
Books-only

Frequently asked questions

What belongs in the exception queue?: Missing invoices, duplicate claims, GSTIN mismatches, and other cases that need manual review.
Should minor differences go into the same queue?: They can be tracked there, but they should be clearly separated from higher-risk items.